Seth Jenson's Reviews > The Nordstrom Way: The Inside Story of America's #1 Customer Service Company

The Nordstrom Way by Robert Spector
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Comments (showing 1-2 of 2) (2 new)

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message 1: by Jacob (new) - added it

Jacob This looks cool.

message 2: by Seth (new) - added it

Seth Jenson I thought so too. Hopefully I will get around to it soon. So many books on the to read list.

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