Redfox5's Reviews > Funeral Home Customer Service A-Z: Creating Exceptional Experiences for Today's Families

Funeral Home Customer Service A-Z by Alan D. Wolfelt
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Jun 25, 2011

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bookshelves: funeral, non-fiction, usa
Read from June 25 to 27, 2011

This book is very American and while I think alot of it would be useful for working in a British funeral home. I'm not sure all of it would. However it's made me feel better for if I get the interview. Some key words and phrases I can throw around. And if I did get the job this book would continue to be useful with ideas and information.
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06/25/2011 page 46
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