Richard P. Rumelt

“Quality matters when quantity is an inadequate substitute. If a building contractor finds that her two-ton truck is on another job, she may easily substitute two one-ton trucks to carry landfill. On the other hand, if a three-star chef is ill, no number of short-order cooks is an adequate replacement. One hundred mediocre singers are not the equal of one top-notch singer. Keeping children additional hours or weeks in broken schools—schools that can neither educate nor control behavior—does not help and probably increases resentment and distrust.”


Richard P. Rumelt, Good Strategy/Bad Strategy: The Difference and Why It Matters
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Good Strategy/Bad Strategy: The Difference and Why It Matters Good Strategy/Bad Strategy: The Difference and Why It Matters by Richard P. Rumelt
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