David Livermore

“Leaders have to learn the level of comfort individuals and cultures have with direct versus indirect orders and requests and adjust accordingly. There's further variance in how this communication practice relates to a culture's value of power distance. The same culture that values indirect communication may also be a place where senior leaders give explicit and direct commands to subordinates if there's a high level of power distance. But a subordinate would be expected to use extremely indirect communication to make a request of a superior. Peers are expected to use indirect communication with one another lest it seem one is taking on an authoritative role over the other. You need to learn where you're perceived in the hierarchical structure to gage the appropriate level of directness to employ. Suzanne,”


David Livermore, Leading with Cultural Intelligence: The New Secret to Success
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