“you have to get close to people if you're going to find out what motivates them, what they like and don't like, and what kinds of recognition they most appreciate. Yet, managerial myth says that leaders shouldn't get too close to their constituents, that they can't be friends with people at work.17 Let's set this myth aside. Over”

James M. Kouzes, The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations
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