Jacque Because in the south, family is everything and the elders are supposed to represent wisdom and is a figure of high esteem and respect. I say this, not only being a southerner but also because Kirsten Miller is posing Haven's family as a traditional southern family, complete with a white picket fence. And though they do allow people to know about Haven, the reason being is to have pity points. In traditional southern culture, nothing got past that white picket fence and everything was perfect as far as the neighbors could tell. But Haven's situation was too public and so her grandmother goes to religious professionals so the neighbors know something is being done about Haven and that whether or not Haven get's better, she herself as a good Christian woman tried and should be pitied for it.