Steph I totally agree. She's the walking definition of insanity as she never improves and never tries a different approach to her chosen career. Stephanie's success relies a bit too heavily on luck and not enough on physical skills. At the very least, she should be training with her gun, learning to get comfortable with it, and getting a concealed carry permit for crying out loud. If she were working any other industry, she'd most likely be let go for failure to improve after this long on the job!!! But on the other hand, we'd miss out on quite a few funny, awkward moments.