DIEP THE ANH

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Another issue is that company philanthropy may lead to some consumer involvement but doesn’t tend to empower or transform them. Their lifestyles stay the same. Empowerment means self-actualization. It is about allowing your consumers to move up the Maslow pyramid and fulfill their higher needs. Creating transformation is the ultimate form of marketing to the mature market.
Marketing 3.0: From Products to Customers to the Human Spirit
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