Interestingly, it’s not always the actions of the lead manager in the meeting room that signal the nature of the culture. If a manager sits silently through a long and uncritical and unquestioned presentation, he or she is probably failing to do the job. The same goes for a manager who raises questions or suggests goals that seem a total surprise to others in the room. But if a manager sits silently as the presenter does a hard-headed critique; as others freely weigh in; and as everyone leaves with a clear sense of goals, timelines, and next steps, then the manager is doing the job. He or she
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