An organization that has a culture that can deal with these two phases—debate (chaos reigns) and a determined march (chaos reined in)—is a powerful, adaptive organization. Such an organization has two attributes: 1. It tolerates and even encourages debate. These debates are vigorous, devoted to exploring issues, indifferent to rank and include individuals of varied backgrounds. 2. It is capable of making and accepting clear decisions, with the entire organization then supporting the decision. Organizations that have these characteristics are far more strategic-inflection-point-ready than
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