The book Leadership and Self-Deception describes it this way: Imagine a box. Imagine that when you view people as objects, as problems to be solved, you are in the box. The box is a place of blaming, justification, and perceptions so distorted that the truth of the situation can no longer be seen. In the box, we inflate other’s faults and inflate our own virtues (Arbinger Institute 2002) so that we can maintain our view of others as the problem. When we’re in the box, all the management, coaching, facilitating, and cat-herding tools and techniques in the world don’t matter:
