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The Upside of Irrationality: The Unexpected Benefits of Defying Logic at Work and at Home, by Dan Ariely

But what about the third group? Surprise!—the apology was a perfect remedy.

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The Upside of Irrationality: The Unexpected Benefits of Defying Logic at Work and at Home

The Upside of Irrationality: The Unexpected Benefits of Defying Logic at Work and at Home

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