I’ve read that, on average, most people speak about sixteen thousand words a day.2 If you transcribed those words, they’d fill a three-hundred-page book every week. At the end of a year, you would have an entire bookcase full of words. In a lifetime, you’d fill a library. But how many of your words would matter? How many would make a difference? How many would get through to others? Talk is easy. Everybody talks. The question is, how can you make your words count?

