An overflow of emotions like this signifies what John M. Gottman and Julie Schwartz-Gottman call “flooding”—the point at which you get so tired or frustrated that your mind becomes deluged (and deluded) by anger. A surefire indication that flooding is imminent is when you start using the words “always” or “never” in your argument. The Gottmans call this “Going Universal” (as in: “You always let me down like this!” or “I can never count on you!”). Such language absolutely murders any chance of fair or intelligent discourse. Once you have Flooded, once you have Gone Universal on somebody’s ass,
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