Amusing Ourselves to Death: Public Discourse in the Age of Show Business

by Neil Postman

the media of communication available to a culture are a dominant influence on the formation of the culture’s intellectual and social preoccupations.

In manufacturing such a product, the clock has the effect of disassociating time from human events and thus nourishes the belief in an independent world of mathematically measurable sequences. Moment to moment, it turns out, is not God’s conception, or nature’s. It is man conversing with himself about and through a piece of machinery he created.

What I mean to point out here is that the introduction into a culture of a technique such as writing or a clock is not merely an extension of man’s power to bind time but a transformation of his way of thinking—and, of course, of the content of his culture.

This odd practice is less a reflection of an American’s obstinacy than of his modeling his conversational style on the structure of the printed word. Since the printed word is impersonal and is addressed to an invisible audience, what Tocqueville is describing here is a kind of printed orality, which was observable in diverse forms of oral discourse.

But most of our daily news is inert, consisting of information that gives us something to talk about but cannot lead to any meaningful action.

The news elicits from you a variety of opinions about which you can do nothing except to offer them as more news, about which you can do nothing.

Where people once sought information to manage the real contexts of their lives, now they had to invent contexts in which otherwise useless information might be put to some apparent use.

But what I am claiming here is not that television is entertaining but that it has made entertainment itself the natural format for the representation of all experience. Our television set keeps us in constant communion with the world, but it does so with a face whose smiling countenance is unalterable. The problem is not that television presents us with entertaining subject matter but that all subject matter is presented as entertaining, which is another issue altogether.

Television is our culture’s principal mode of knowing about itself. Therefore—and this is the critical point—how television stages the world becomes the model for how the world is properly to be staged. It is not merely that on the television screen entertainment is the metaphor for all discourse. It is that off the screen the same metaphor prevails. As typography once dictated the style of conducting politics, religion, business, education, law and other important social matters, television now takes command. In courtrooms, classrooms, operating rooms, board rooms, churches and even airplanes, Americans no longer talk to each other, they entertain each other. They do not exchange ideas; they exchange images. They do not argue with propositions; they argue with good looks, celebrities and commercials. For the message of television as metaphor is not only that all the world is a stage but that the stage is located in Las Vegas, Nevada.

One can hardly overestimate the damage that such juxtapositions do to our sense of the world as a serious place. The damage is especially massive to youthful viewers who depend so much on television for their clues as to how to respond to the world. In watching television news, they, more than any other segment of the audience, are drawn into an epistemology based on the assumption that all reports of cruelty and death are greatly exaggerated and, in any case, not to be taken seriously or responded to sanely.

And in saying that the television news show entertains but does not inform, I am saying something far more serious than that we are being deprived of authentic information. I am saying we are losing our sense of what it means to be well informed.

If an audience is not immersed in an aura of mystery and symbolic otherworldliness, then it is unlikely that it can call forth the state of mind required for a nontrivial religious experience.

There is no great religious leader—from the Buddha to Moses to Jesus to Mohammed to Luther—who offered people what they want. Only what they need. But television is not well suited to offering people what they need. It is “user friendly.” It is too easy to turn off.

The television commercial has oriented business away from making products of value and toward making consumers feel valuable, which means that the business of business has now become pseudo-therapy. The consumer is a patient assured by psycho-dramas.

The commercial asks us to believe that all problems are solvable, that they are solvable fast, and that they are solvable fast through the interventions of technology, techniques and chemistry.

What I am saying is that just as the television commercial empties itself of authentic product information so that it can do its psychological work, image politics empties itself of authentic political substance for the same reason.

Tyrants of all varieties have always known about the value of providing the masses with amusements as a means of pacifying discontent. But most of them could not have even hoped for a situation in which the masses would ignore that which does not amuse. That is why tyrants have always relied, and still do, on censorship. Censorship, after all, is the tribute tyrants pay to the assumption that a public knows the difference between serious discourse and entertainment—and cares. How delighted would be all the kings, czars and führers of the past (and commissars of the present) to know that censorship is not a necessity when all political discourse takes the form of a jest.

I mean only to say that, like the alphabet or the printing press, television has by its power to control the time, attention and cognitive habits of our youth gained the power to control their education.

other words, in doing away with the idea of sequence and continuity in education, television undermines the idea that sequence and continuity have anything to do with thought itself.

But what if there are no cries of anguish to be heard? Who is prepared to take arms against a sea of amusements? To whom do we complain, and when, and in what tone of voice, when serious discourse dissolves into giggles? What is the antidote to a culture’s being drained by laughter?

Here is ideology without words, and all the more powerful for their absence. All that is required to make it stick is a population that devoutly believes in the inevitability of progress. And in this sense, all Americans are Marxists, for we believe nothing if not that history is moving us toward some preordained paradise and that technology is the force behind that movement.