In his book Touching Peace, Thich Nhat Hanh draws upon the Buddha’s teachings to offer ways to handle situations when we’ve hurt others. The key elements are: taking responsibility for causing pain to another, listening deeply to understand the person’s suffering, sincerely apologizing and renewing our resolve to act with compassion toward this person and all beings. Much like making amends in twelve-step programs, these simple yet powerful ways of paying attention and relating wisely with others open and free our heart.

