Further research has yielded insights into the circumstances in which such invisible support is most effective: when people are under evaluation or preparing to be. For example, when they’re studying for exams, preparing for interviews, or rehearsing the talking points of a presentation. During such times people feel most vulnerable. In contrast, when people want to manage their chatter as quickly and efficiently as possible, it’s not necessary to be subtle or crafty in how you support. In this case, direct advice that blends Kirk and Spock is most needed, appropriate, and likely to succeed.
