Whether we are a John, a Brent, a Wes, a Patty, or a Bill, when we’re trapped in a system that prevents us from succeeding, our job becomes thankless, reinforces a feeling of powerlessness, and we feel like we are trapped in a system that preordains failure. And worse, the nature of technical debt that is not paid down ensures that the system gets worse over time, regardless of how hard we try. We now know that DevOps principles and patterns are what allow us to turn this downward spiral into a virtuous spiral, through a combination of cultural norms, architecture, and technical practices.

