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Because we wanted to show both the problems and solutions in a recognizable and relatable form, we decided very early on that the only way we could describe with adequate fidelity the enormous complexity of this problem was in the form of novel, just like Dr. Eliyahu Goldratt did in The Goal, the seminal book he published in 1984. The Goal helped many of us have a giant and meaningful “aha” moment. It has been credited for helping make Lean manufacturing principles become mainstream, and, since its publication, The Goal has been integrated into almost every mainstream MBA curriculum and
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