the five essential characteristics of cloud computing defined by the US Federal Government’s National Institute of Standards and Technology (NIST):20 •On-demand self service: Consumers can automatically provision computing resources as needed, without human interaction from the provider. •Broad network access: Capabilities can be accessed through heterogeneous platforms, such as mobile phones, tablets, laptops, and workstations. •Resource pooling: Provider resources are pooled in a multi-tenant model, with physical and virtual resources dynamically assigned on demand. The customer may specify
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