He thought of her as professionally, blandly attractive, with the gentle eyes and hard smile of someone whose job it was to say things were all right even when they were not. But she actually had a much more expressive face, with a webwork of wrinkles at the corners of her mouth and eyes that seemed equally at ease with both sorrow and laughter. Her hair was auburn and touched with gray, but it had more warmth to it than he remembered.
