A study from the University of Southern California illustrates what I mean. Researchers tracked results when leaders used a learning prompt with newly promoted executives every two weeks. The prompt was, “What have you done since we last talked, and what, if anything, have you learned from it?” The executives quickly started paying rapt attention to their growth because they knew the boss would be asking and were amazed at how much they were learning.1 You can use this same tactic to show that you expect learning and growth. And when you couple it with having patience and empathy for the
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