Mary Galloway, an Industrial and Organizational Psychologist and faculty member of the Jack Welch Management Institute, told me, “Middle managers are like the middle child of an organization, often neglected by senior managers and blamed by their reports. However, they're still expected to be as charming as the youngest and simultaneously as responsible as the oldest. We end up with middle child syndrome, enshrouded in conflict, wanting more of a say, and not sure how they fit in.”
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