Michael Nelson

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Expressions of authentic emotion are discernibly different from those people “put on.” They are a special combination of minute muscle contractions, particularly around the eyes and mouth, over which you have no control. You can fake a smile, put on a brave face, and feign surprise, but it’s not going to look the same as it would if you actually felt the emotions.
You're Not Listening: What You're Missing and Why It Matters
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