The Founder & The Force Multiplier: How Entrepreneurs and Executive Assistants Achieve More Together
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people might not remember exactly what you said, they will remember how you made them feel.
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Sometimes the most meaningful conversations have the fewest words.
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If you ask your Executive a pointed question, stop and wait for a response. It is incredibly hard not to dive in and start talking, clarifying, or asking another question.
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exact goal or “win” for you to implement
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Maybe it’s the number of client reviews you receive on Yelp each month. Maybe it’s ensuring that employee morale rating is at a 90 percent at all times. Perhaps it is simply that emails are caught up on and there are no outstanding action items at the end of each week.
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“rewards” (bonuses, tuition reimbursement, equity,
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The reality is somewhere in the middle. It has its really glamorous moments of meeting extraordinary people, traveling, and attending amazing functions; and it has moments where you’re picking up trash after an event.
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put on your big-girl pants and execute.
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holiday-card lists, dinner-party planning, birthday gifts, family vacations,
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can either hoard information and use that position of power as a crutch, or they can share what they learn with their co-workers and be seen as a leader, a resource, and an influencer at all levels of the organization.
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Information should flow up, down, and sideways throughout the company—
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weekly meetings and daily accountability questions, we discuss everything from workouts to career development, our next hires, gun laws, leadership, our family dynamics, witness consciousness, and industry trends.
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The Inner Circle
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Hallie and Amy read all of my emails, attend the majority of my classes and trainings, listen on calls, and sit in on meetings.
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You must earn the right.
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knowing how your boss takes his coffee (Note: Adam takes his strong and black, but prefers green tea in the afternoon).
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listening to books and podcasts in your “off hours”).
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Does your Executive read The Wall Street Journal or Inc. magazine? Get a subscription. Is he watching Suits or The Blacklist on Netflix? Watch it. If nothing else, instead of being on the periphery, this will bring you closer to the inner circle. Your Executive will want to be able to discuss the latest episode of The Blacklist with you, just as much as the most recent article on Elon Musk. Be ready and able to participate in and add value to the conversation. This is such a simple habit to implement, yet it’s one that will set you apart and help you grow that much faster.
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Start by gaining as much of the same knowledge as your Executive as possible. Couple that with a clear understanding of his thought process and communication style, and you will be unstoppable.
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Advanced planning is a term I picked up from my husband. It’s often used by law enforcement officers or the military to refer to pre-mission preparations, such as the President visiting a foreign country, or preparing a tactical team to infiltrate a hostile environment. While the stakes aren’t usually as high
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Know that your boss is always going to forget a pen and always needs coffee at 3 p.m. Make sure he is prepared with questions for his next podcast interview 10 minutes prior to the call, not two days prior (because he will forget).
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Understand your Executive’s natural behavior. Study behavior and personality profiles and learn what makes your boss tick.
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www.founderandforcemultiplier.com/communicationtools
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What are you learning about the industry? What conferences and seminars are you planning on attending each year? What books are you reading? Do you have specific responsibilities you want to take on? Are you taking a class to build a new skill set or get a certification? Share your career development plan with your Executive and team! What about in your personal life? What are you doing to challenge yourself and to get outside of your comfort zone? Are you registering for a marathon or a new dance class? Are you joining an improv group? Are you backpacking across Europe alone? The best way to ...more
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How can she cultivate those dreams? Maybe she checks in with a VP each week to see how her Spartan Sprint training is going. Maybe she engages in a discussion with the director of HR to encourage him to consider alternative recruiting options. Maybe she challenges an EA in another company to participate in Toastmasters with her. Maybe she plays devil’s advocate with the sales manager so he better understands the client’s perspective.
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Extreme Time Management in the C-Suite
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