Rob

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but you can’t. Instead of saying, “I know I’m right!” say, “I’m not seeing what you’re seeing. Can you help me get there?” You don’t have enough information yet to know if what you think they are saying is what they’re actually saying. Instead of getting angry, get curious. Doing so will radically change your relationships to people, ideas, and the world by allowing new perspectives to reach you that would have otherwise been immediately dismissed.
Rob
But I already do this … and I'm still waiting on the evidence.
Why Are We Yelling?: The Art of Productive Disagreement
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