TL Stephanchick

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Experienced salespeople like to say, “Buyers are liars.” That’s because, for a variety of reasons, buyers do not volunteer the truth. They may enjoy being wined and dined; they may be using you as a stalking horse to get a better price out of the competition; or they may just have a hard time saying “No.”
What You Do Is Who You Are: How to Create Your Business Culture
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