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May 8, 2019 - July 3, 2020
It is well-known that people communicate through a set of filters shaped by history, sense of identity, beliefs about what is true, and values about what is right, as well as perceptions and interpretations of what is going on.
Neuro-linguistic Programming (NLP).
Each person, through genetic makeup, environmental influences, and individual biochemistry, has managed to program herself or himself to be excellent at a certain number of things, mediocre at different things, and just awful in other areas. If we observe and listen carefully to how a person behaves and communicates linguistically, we can glean an understanding of how, neurologically, a person puts his or her experience together to be excellent, mediocre, or awful at the things he or she does. Hence, this field is called Neuro-linguistic Programming.
The first process is called deletion. We delete lots of information from the environment around us as well as internally. In
our conscious minds can only handle seven plus-or-minus two bits of information at any one time, and that we delete the rest. That means on a good day we can deal with nine bits in total and on a bad day, maybe only five.
seven plus or minus two bits of information, is what we can comfortably be aware of at one time. Using the process of deletion, we filter lots of things out, either without being aware of them or consciously choosing to do so.
The second process is called distortion. We distort things.
Two examples of distortion are hallucination and creativity. They are both similar in that the external information is changed to something else. That is what the process of distortion is all about.
Generalization is where you take a few examples and then create a general principle.
Generalization is about how we unconsciously generate rules, beliefs, and principles about what is true, untrue, possible, and impossible. Some women, for example, may have had several bad experiences with men and then come to the conclusion that men (i.e., all men) cannot be trusted. They develop the rule: Never trust a man. People have a certain number of experiences of a similar type and then make a rule or develop a belief.
With these three filters, Deletion, Distortion and Generalization, we each create our own model of the world.
each person makes specific kinds of Deletions, Distortions and Generalizations, which then show up in a person's behavior. From her work in therapeutic settings, she identified about sixty different Patterns, which she called Meta Programs.
Meta Programs are the specific filters we use to interact with the world. They edit and shape what we allow to come in from the outside world. They also mold what comes from inside ourselves as we communicate and behave in the world. Meta Programs are like a door through which we interact with the world.
This door has a particular shape and has the power to let only certain things in, or out. This may appear to be part of our individual nature, and therefore be permanent but in fact, the shape of the door itself can shift in resp...
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They are not, therefore, descriptions of our personality, but rather a picture of how we are interacting with different environments or contexts.
You pay attention to how people answer, instead of what they say. In this way, after asking a few simple questions, you can determine what will trigger and maintain someone's motivation and how they internally process information.
By deleting, distorting and generalizing, we inhabit our perceptions and interpretations of Reality.
people who use the same language patterns in their speech have the same behaviors.
The Context is the frame of reference a person puts around a situation.
To help you identify when someone is talking about or has switched Contexts, listen for: When? Where? With whom? and a verb.
The first six categories in the LAB Profile® will show you how different people trigger their motivation and what language you will need to use to capture their interest.
Level: Do it Now, or Have a Think About it?
Does a person take the initiative, or wait for others in order to act? This category within the Motivation Patterns, is about what will get you going and what will make you think. What is your LEVEL of activity? There are two Patterns:
Proactive People in a Proactive mode initiate. They tend to act with little or no consideration, to jump into situations without thinking or analyzing. They may upset some people because they can bulldoze ahead with what they want to do. They are good at going out and getting the job done. They do not wait for others to initiate. Reactive When in a Reactive mode, people tend to wait for others to initiate or until the situation is right before they act. They may consider and analyze without acting. They want to fully understand and assess the situation before they will act. They believe in
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If you are advertising for a highly Proactive person, ask the applicants to phone instead of sending in a résumé. (Reactive people will not phone.)
When hiring, you will need to examine what proportion of the work to be done consists of Reactive or Proactive activities, to determine the kind of balance you need. It is appropriate to profile the others on the team to make sure you have a good balance.

