The VA, where Timothy sought treatment, is the first place they identify. And then there was the court with his ex-wife. The police knew him, and he’d had that history of stalking and protection orders. He also had a home health aide who worked with him several times a week, who tried to warn her supervisor about his instability, and she was told to ignore it and just do her job. And then there was Ruth’s minister. “That’s five intervention points,” Matt Dale says. “The VA, mental health, law enforcement, the judiciary, and the clergy.”

