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Dmitri Colebatch
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Life or Death Listening: A Hostage Negotiator’s How-to Guide to Mastering the Essential Communication Skill, by Dan Oblinger

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“It seems like you are sad today.”
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Life or Death Listening: A Hostage Negotiator’s How-to Guide to Mastering the Essential Communication Skill
Life or Death Listening: A Hostage Negotiator’s How-to Guide to Mastering the Essential Communication Skill
by Dan Oblinger
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