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Life or Death Listening: A Hostage Negotiator’s How-to Guide to Mastering the Essential Communication Skill, by Dan Oblinger

“If you were in charge, what would you do?”

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Life or Death Listening: A Hostage Negotiator’s How-to Guide to Mastering the Essential Communication Skill

Life or Death Listening: A Hostage Negotiator’s How-to Guide to Mastering the Essential Communication Skill

by Dan Oblinger

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