Courtney Robertson

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Awareness: General knowledge of the product and what it does Acquisition: Users coming to the site from various channels, resulting in a sign-up Activation: Product implementation (for example, makes first API call) Retention: Continual use of the product Revenue: Pay for usage (for example, subscribe or buy product) Referral: Refer others (become brand ambassadors) Product: Provide feedback or contribute to the product
The Business Value of Developer Relations: How and Why Technical Communities Are Key To Your Success
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