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Let the other person save face.
Let us praise even the slightest improvement. That inspires the other person to keep on improving.
mother and dad’s chief form of communication with the children was yelling at them. And, as in so many cases, the children became a little worse rather than better after each such session – and so did the parents.
Praise the slightest improvement and praise every improvement. Be “hearty in your approbation and lavish in your praise.”
“can be led readily if you have his or her respect and if you show that you respect that person for some kind of ability.”
Give them a fine reputation to live up to, and they will make prodigious efforts rather than see you disillusioned.
There is an old saying: “Give a dog a bad name and you may as well hang him.” But give him a good name – and see what happens!
“Tommy, I understand you are a natural leader. I’m going to depend on you to help me make the class the best class in the fourth grade this year.”
If you want to excel in that difficult leadership role of changing the attitude or behaviour of others, use …
Give the other person a fine reputation to live up to.
Tell your child, your spouse, or your employee that he or she is stupid or dumb at a certain thing, has no gift for it, and is doing it all wrong, and you have destroyed almost every incentive to try to improve. But use the opposite technique – be liberal with your encouragement, make the thing seem easy to do, let the other person know that you have faith in his ability to do it, that he has an undeveloped flair for it – and he will practice until the dawn comes in the window in order to excel.
The first night it took 52 minutes, the second night, 48, then 45, 44, 41 then under 40 minutes. We celebrated each reduction. I’d call in my wife, and we would both hug him and we’d all dance a jig. At the end of the month he was doing all the cards perfectly in less than eight minutes.
Use encouragement. Make the fault seem easy to correct.
Always make the other person happy about doing the thing you suggest.
Supervisor of Price Tag Posting
Napoleon when he created the Legion of Honour and distributed 15,000 crosses to his soldiers
following guidelines in mind when it is necessary to change attitudes or behaviour:
Be sincere. Do not promise anything that you cannot deliver. Forget about the benefits to yourself and concentrate on the benefits to the other person. 2. Know exactly what it is you want the other person to do. 3. Be empathetic. Ask yourself what is it the other person really wants. 4. Consider the benefits that person will receive from doing what you suggest. 5. Match those benefits to the other person’s wants. 6. When you make your request, put it in a form that will convey to the other person the idea that he personally
will be...
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Make the other person happy about doing the thing you suggest.
