Servant Leadership in Action: How You Can Achieve Great Relationships and Results

by Kenneth H. Blanchard

Engagement is about creating the context for people to thrive.

From wake-up to bedtime, when we’re in contact with another human being, we face the option of being helpful, hurtful, or neutral.

An organization is not the physical facilities within which it operates; it is the networks of people in it.”

Leadership credibility is about connecting voice and touch, about practicing what you preach, and about doing what you say you will do.

Inside-out leadership is about discovering who you are, what drives you to do what you do, and what gives you the credibility to lead others.