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Preview — The Phoenix Project by Gene Kim
by Gene Kim
Read between May 22 - May 30, 2019
“a ‘change’ is any activity that is physical, logical, or virtual to applications, databases, operating systems, networks, or hardware that could impact services being delivered.”
Any improvement made after the bottleneck is useless, because it will always remain starved, waiting for work from the bottleneck. And any improvements made before the bottleneck merely results in more inventory piling up at the bottleneck.”
“The First Way helps us understand how to create fast flow of work as it moves from Development into it Operations, because that’s what’s between the business and the customer. The Second Way shows us how to shorten and amplify feedback loops, so we can fix quality at the source and avoid rework. And the Third Way shows us how to create a culture that simultaneously fosters experimentation, learning from failure, and understanding that repetition and practice are the prerequisites to mastery.”
I had discovered three of the four categories of work: business projects, internal projects, and changes.
Dr. W. Edwards Deming is famously paraphrased, “Learning is not compulsory...neither is survival.”