Teams rarely work in isolation. If a skill set is needed from a different team, then hand-offs between the two teams need to happen. To avoid the “out of sight, out of mind” issue, visualize work flowing between teams. This helps people anticipate work that’s headed their way and avoid “Oh, by the way, you need to do this thing today” situations. It also provides them with a heads-up on potential issues that are coming their way, which is usually much appreciated. Visualizing important cross-team information helps communicate across teams.
