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A ten-minute task probably doesn’t need to be tracked unless one of the following is true: Only one person knows how to do it (Thief Unknown Dependencies). Making the work visible can prompt some much needed cross-training. The work impacts other teams (Thief Unknown Dependencies). As discussed in Part 1, cross-team dependencies can be very expensive. The one to two minutes it takes to create a card on a board is low enough overhead to be worth cross-team communication. Someone’s job primarily involves doing tasks that last fifteen minutes or less, meaning if that person’s work isn’t tracked, ...more
Making Work Visible: Exposing Time Theft to Optimize Work & Flow
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