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The first is to bring clarity to those you work with. This is one of the foundational things leaders do every day, every minute.
Second, leaders generate energy, not only on their own teams but across the company. It’s insufficient to focus exclusively on your own unit.
Third, and finally, they find a way to deliver success, to make things happen.
Steve Ballmer helped me deeply understand this with his three Cs. Imagine a target with three concentric rings. The outer ring is concepts. Microsoft, Apple, or Amazon may have an exciting product idea, but is that enough? An organization may have a conceptual vision—a dream or imagination filled with new ideas and new approaches, but do they have what’s in the second ring: capabilities? Do they have the engineering and design skills required to actually build that concept alone? And finally, the bull’s-eye, is a culture that embraces new concepts and new capabilities and doesn’t choke them
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