the default leadership style at Google is one where a manager focuses not on punishments or rewards but on clearing roadblocks and inspiring her team. One of our lawyers described his manager, Terri Chen, this way: “You know that killer line from As Good As It Gets where Jack Nicholson says to Helen Hunt: ‘You make me want to be a better man’? That is how I feel about Terri as a manager. She makes me want to—and helps me try to be—a better Googler and trademark lawyer and person!”
