Yes, I was a new father with a very young wife. But what had all my years of work and training been about if not to avenge the deaths of Neil and all those ordinary Americans who went to work one morning and found themselves forced to decide between being burned alive or jumping from a smashed plateglass window a hundred floors above the street? I can’t tell you how many times the images of those tiny but obviously human figures free-falling helplessly from that burning tower played in my mind. And now, I was finally in a position to do something about it.

