How to Maximize Your Potential (Management Sutras Book 1)
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A yajaman is encouraged to be like Shiva, and give shelter to those who are too frightened to think for themselves. He must also be like Vishnu, encouraging those who are too frightened to think for others to expand their gaze, become more dependable. This is growth.
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“For whom are you doing what you are doing?”
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A simple study of how organizations treat this silent support staff is an indicator of leadership empathy.