What’s the persuasive alchemy that allows a communicator to trouble recipients deeply about the negative outcomes of their bad habits without pushing them to deny the problem in an attempt to control their now-heightened fears? The communicator has only to add to the chilling message clear information about legitimate, available steps the recipients can take to change their health-threatening habits. In this way, the fright can be dealt with not through self-delusional baloney that deters positive action but through genuine change opportunities that mobilize such action.
