We also realized that these two contrary motivations, to fit in and to stand out, map perfectly onto a pair of longtime favorite commercial appeals. One, of the “Don’t be left out” variety, urges us to join the many. The other, of the “Be one of the few” sort, urges us to step away from the many. So, which would an advertiser be better advised to launch into the minds of prospects? Our analysis made us think that the popularity-based message would be the right one in any situation where audience members had been exposed to frightening stimuli—perhaps in the middle of watching a violent film on
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