James

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These laws of the dressing room are encoded in the same way as any workplace – people know what is acceptable and unacceptable behaviour. It all harks back to culture. The difference between culture and climate is that we want the former to be permanent but we know that the latter can be changeable. It is the same with implicit and explicit rules of the workplace. Explicit rules are changeable, but implicit rules represent the underlying, accepted culture.
Quiet Leadership: Winning Hearts, Minds and Matches
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