One of the truths about human behavior is people tend to respond in kind. If you are relaxed and confident, you'll transfer that emotion to your prospect. If you want prospects to be enthusiastic about meeting you, be enthusiastic about meeting them. A relaxed, confident, enthusiastic demeanor and tone will open doors when nothing else will. Nonverbal communication includes: Voice tone, inflection, pitch, and speed Body language, facial expressions The way you dress and your outward appearance Sentence structure, grammar, punctuation, and the words used in written communication—e-mail, text
...more
