Keith Sherwood

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When you are selling transactional, low-risk, or relatively low-cost products or services and prospecting via phone and in-person channels, your primary prospecting objective is closing the sale right on the spot. If you are prospecting via e-mail, text, or social channels, your primary objective is to convert that prospecting touch into a sales conversation that leads to closing the sale.
Fanatical Prospecting: The Ultimate Guide to Opening Sales Conversations and Filling the Pipeline by Leveraging Social Selling, Telephone, Email, Text, and Cold Calling (Jeb Blount)
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