Deep Work: Rules for Focused Success in a Distracted World
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Forcing content producers onto social media also has negative effects on the ability to go deep. Serious journalists, for example, need to focus on doing serious journalism—diving into complicated sources, pulling out connective threads, crafting persuasive prose—so to ask them to interrupt this deep thinking throughout the day to participate in the frothy back-and-forth of online tittering seems irrelevant (and somewhat demeaning) at best, and devastatingly distracting at worst.
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“Twitter is crack for media addicts. It scares me, not because I’m morally superior to it, but because I don’t think I could handle it. I’m afraid I’d end up letting my son go hungry.” Tellingly, when he wrote that essay, Packer was busy writing his book The Unwinding, which came out soon after and promptly won the National Book Award—despite (or, perhaps, aided by) his lack of social media use.
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In the fall of 2012, Tom Cochran, the chief technology officer of Atlantic Media, became alarmed at how much time he seemed to spend on e-mail. So like any good techie, he decided to quantify this unease. Observing his own behavior, he measured that in a single week he received 511 e-mail messages and sent 284. This averaged to around 160 e-mails per day over a five-day workweek. Calculating further, Cochran noted that even if he managed to spend only thirty seconds per message on average, this still added up to almost an hour and a half per day dedicated to moving information around like a ...more
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Generally speaking, as knowledge work makes more complex demands of the labor force, it becomes harder to measure the value of an individual’s efforts.
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In researching this topic, Harvard Business School professor Leslie Perlow found that the professionals she surveyed spent around twenty to twenty-five hours a week outside the office monitoring e-mail—believing it important to answer any e-mail (internal or external) within an hour of its arrival.
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The Principle of Least Resistance: In a business setting, without clear feedback on the impact of various behaviors to the bottom line, we will tend toward behaviors that are easiest in the moment.
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To return to our question about why cultures of connectivity persist, the answer, according to our principle, is because it’s easier. There are at least two big reasons why this is true. The first concerns responsiveness to your needs. If you work in an environment where you can get an answer to a question or a specific piece of information immediately when the need arises, this makes your life easier—at least, in the moment. If you couldn’t count on this quick response time you’d instead have to do more advance planning for your work, be more organized, and be prepared to put things aside for ...more
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The second reason that a culture of connectivity makes life easier is that it creates an environment where it becomes acceptable to run your day out of your inbox—responding to the latest missive with alacrity while others pile up behind it, all the while feeling satisfyingly productive (more on this soon). If e-mail were to move to the periphery of your workday, you’d be required to deploy a more thoughtf...
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To name another example, consider the common practice of setting up regularly occurring meetings for projects. These meetings tend to pile up and fracture schedules to the point where sustained focus during the day becomes impossible. Why do they persist? They’re easier. For many, these standing meetings become a simple (but blunt) form of personal organization. Instead of trying to manage their time and obligations themselves, they let the impending meeting each week force them to take some action on a given project and more generally provide a highly visible simulacrum of progress.
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Also consider the frustratingly common practice of forwarding an e-mail to one or more colleagues, labeled with a short open-ended interrogative, such as: “Thoughts?” These e-mails take the sender only a handful of seconds to write but can command many minutes (if not hours, in some cases) of time and attention from their recipients to work toward a coherent response. A little more care in crafting the message by the sender could reduce the overall time spent by all parties by a significant fraction. So why are these easily avoidable and time-sucking e-mails so common? From the sender’s ...more
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The Principle of Least Resistance, protected from scrutiny by the metric black hole, supports work cultures that save us from the short-term discomfort of concentration and planning, at the expense of l...
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Feynman was adamant in avoiding administrative duties because he knew they would only decrease his ability to do the one thing that mattered most in his professional life: “to do real good physics work.” Feynman, we can assume, was probably bad at responding to e-mails and would likely switch universities if you had tried to move him into an open office or demand that he tweet.
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Busyness as Proxy for Productivity: In the absence of clear indicators of what it means to be productive and valuable in their jobs, many knowledge workers turn back toward an industrial indicator of productivity: doing lots of stuff in a visible manner.
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This mind-set provides another explanation for the popularity of many depth-destroying behaviors. If you send and answer e-mails at all hours, if you schedule and attend meetings constantly, if you weigh in on instant message systems like Hall within seconds when someone poses a new question, or if you roam your open office bouncing ideas off all whom you encounter—all of these behaviors make you seem busy in a public manner. If you’re using busyness as a proxy for productivity, then these behaviors can seem crucial for convincing yourself and others that you’re doing your job well.
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If you believe in the value of depth, this reality spells bad news for businesses in general, as it’s leading them to miss out on potentially massive increases in their value production. But for you, as an individual, good news lurks. The myopia of your peers and employers uncovers a great personal advantage. Assuming the trends outlined here continue, depth will become increasingly rare and therefore increasingly valuable.
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Ric Furrer is a master craftsman whose work requires him to spend most of his day in a state of depth—even a small slip in concentration can ruin dozens of hours of effort. He’s also someone who clearly finds great meaning in his profession. This connection between deep work and a good life is familiar and widely accepted when considering the world of craftsmen. “The satisfactions of manifesting oneself concretely in the world through manual competence have been known to make a man quiet and easy,” explains Matthew Crawford. And we believe him. But when we shift our attention to knowledge work ...more
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As elaborated in the last chapter, we live in an era where anything Internet related is understood by default to be innovative and necessary. Depth-destroying behaviors such as immediate e-mail responses and an active social media presence are lauded, while avoidance of these trends generates suspicion. No one would fault Ric Furrer for not using Facebook, but if a knowledge worker makes this same decision, then he’s labeled an eccentric (as I’ve learned from personal experience).
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The thesis of this final chapter in Part 1, therefore, is that a deep life is not just economically lucrative, but also a life well lived.
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Like fingers pointing to the moon, other diverse disciplines from anthropology to education, behavioral economics to family counseling, similarly suggest that the skillful management of attention is the sine qua non of the good life and the key to improving virtually every aspect of your experience.
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Our brains instead construct our worldview based on what we pay attention to. If you focus on a cancer diagnosis, you and your life become unhappy and dark, but if you focus instead on an evening martini, you and your life become more pleasant—even though the circumstances in both scenarios are the same. As Gallagher summarizes: “Who you are, what you think, feel, and do, what you love—is the sum of what you focus on.”
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Stanford psychologist Laura Carstensen, to name one such example, used an fMRI scanner to study the brain behavior of subjects presented with both positive and negative imagery. She found that for young people, their amygdala (a center of emotion) fired with activity at both types of imagery. When she instead scanned the elderly, the amygdala fired only for the positive images. Carstensen hypothesizes that the elderly subjects had trained the prefrontal cortex to inhibit the amygdala in the presence of negative stimuli. These elderly subjects were not happier because their life circumstances ...more
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This theory tells us that your world is the outcome of what you pay attention to, so consider for a moment the type of mental world constructed when you dedicate significant time to deep endeavors. There’s a gravity and sense of importance inherent in deep work—whether you’re Ric Furrer smithing a sword or a computer programmer optimizing an algorithm. Gallagher’s theory, therefore, predicts that if you spend enough time in this state, your mind will understand your world as rich in meaning and importance.
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(The psychologist Mihaly Csikszentmihalyi, whom we’ll learn more about in the next section, explicitly identifies this advantage when he emphasizes the advantage of cultivating “concentration so intense that there is no attention left over to think about anything irrelevant, or to worry about problems.”)
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Many knowledge workers spend most of their working day interacting with these types of shallow concerns. Even when they’re required to complete something more involved, the habit of frequently checking inboxes ensures that these issues remain at the forefront of their attention. Gallagher teaches us that this is a foolhardy way to go about your day, as it ensures that your mind will construct an understanding of your working life that’s dominated by stress, irritation, frustration, and triviality. The world represented by your inbox, in other words, isn’t a pleasant world to inhabit.
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A workday driven by the shallow, from a neurological perspective, is likely to be a draining and upsetting day, even if most of the shallow things that capture your attention seem harmless or fun.
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The implication of these findings is clear. In work (and especially knowledge work), to increase the time you spend in a state of depth is to leverage the complex machinery of the human brain in a way that for several different neurological reasons maximizes the meaning and satisfaction you’ll associate with your working life.
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Among many breakthroughs, Csikszentmihalyi’s work with ESM helped validate a theory he had been developing over the preceding decade: “The best moments usually occur when a person’s body or mind is stretched to its limits in a voluntary effort to accomplish something difficult and worthwhile.” Csikszentmihalyi calls this mental state flow (a term he popularized with a 1990 book of the same title).
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Ironically, jobs are actually easier to enjoy than free time, because like flow activities they have built-in goals, feedback rules, and challenges, all of which encourage one to become involved in one’s work, to concentrate and lose oneself in it. Free time, on the other hand, is unstructured, and requires much greater effort to be shaped into something that can be enjoyed. When measured empirically, people were happier at work and less happy relaxing than they suspected. And as the ESM studies confirmed, the more such flow experiences that occur in a given week, the higher the subject’s life ...more
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The connection between deep work and flow should be clear: Deep work is an activity well suited to generate a flow state (the phrases used by Csikszentmihalyi to describe what generates flow include notions of stretching your mind to its limits, concentrating, and losing yourself in an activity—all of which also describe deep work). And as we just learned, flow generates happiness.
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Noting, however, that such a redesign would be difficult and disruptive (see, for example, my arguments from the previous chapter), Csikszentmihalyi then explains that it’s even more important that the individual learn how to seek out opportunities for flow. This, ultimately, is the lesson to come away with from our brief foray into the world of experimental psychology: To build your working life around the experience of flow produced by deep work is a proven path to deep satisfaction.
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“The Enlightenment’s metaphysical embrace of the autonomous individual leads not just to a boring life,” Dreyfus and Kelly worry; “it leads almost inevitably to a nearly unlivable one.”
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In this appreciation for the “subtle virtues” of his medium, they note, the craftsman has stumbled onto something crucial in a post-Enlightenment world: a source of meaning sited outside the individual. The wheelwright doesn’t decide arbitrarily which virtues of the wood he works are valuable and which are not; this value is inherent in the wood and the task it’s meant to perform. As Dreyfus and Kelly explain, such sacredness is common to craftsmanship. The task of a craftsman, they conclude, “is not to generate meaning, but rather to cultivate in himself the skill of discerning the meanings ...more
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The look of satisfaction on Furrer’s face as he works to extract artistry from crude metals, these philosophers would argue, is a look expressing appreciation for something elusive and valuable in modernity: a glimpse of the sacred. Once understood, we can connect this sacredness inherent in traditional craftsmanship to the world of knowledge work. To do so, there are two key observations we must first make. The first might be obvious but requires emphasis: There’s nothing intrinsic about the manual trades when it comes to generating this particular source of meaning. Any pursuit—be it ...more
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Beautiful code is short and concise, so if you were to give that code to another programmer they would say, “oh, that’s well written code.” It’s much like as if you were writing a poem. Gonzalez discusses computer programming similarly to the way woodworkers discuss their craft in the passages quoted by Dreyfus and Kelly.
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The Pragmatic Programmer, a well-regarded book in the computer programming field, makes this connection between code and old-style craftsmanship more directly by quoting the medieval quarry worker’s creed in its preface: “We who cut mere stones must always be envisioning cathedrals.” The book then elaborates that computer programmers must see their work in the same way: Within the overall structure of a project there is always room for individuality and craftsmanship… One hundred years from now, our engineering may seem as archaic as the techniques used by medieval cathedral builders seem to ...more
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Our obsession with the advice to “follow your passion” (the subject of my last book), for example, is motivated by the (flawed) idea that what matters most for your career satisfaction is the specifics of the job you choose. In this way of thinking, there are some rarified jobs that can be a source of satisfaction—perhaps working in a nonprofit or starting a software company—while all others are soulless and bland. The philosophy of Dreyfus and Kelly frees us from such traps. The craftsmen they cite don’t have rarified jobs. Throughout most of human history, to be a blacksmith or a wheelwright ...more
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I earlier quoted Winifred Gallagher, the converted disciple of depth, saying, “I’ll live the focused life, because it’s the best kind there is.” This is perhaps the best way to sum up the argument of this chapter and of Part 1 more broadly: A deep life is a good life, any way you look at it.
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The five most common desires these subjects fought include, not surprisingly, eating, sleeping, and sex. But the top five list also included desires for “taking a break from [hard] work… checking e-mail and social networking sites, surfing the web, listening to music, or watching television.” The lure of the Internet and television proved especially strong: The subjects succeeded in resisting these particularly addictive distractions only around half the time. These results are bad news for this rule’s goal of helping you cultivate a deep work habit. They tell us that you can expect to be ...more
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A now voluminous line of inquiry, initiated in a series of pioneering papers also written by Roy Baumeister, has established the following important (and at the time, unexpected) truth about willpower: You have a finite amount of willpower that becomes depleted as you use it. Your will, in other words, is not a manifestation of your character that you can deploy without limit; it’s instead like a muscle that tires. This is why the subjects in the Hofmann and Baumeister study had such a hard time fighting desires—over time these distractions drained their finite pool of willpower until they ...more
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You could just try to make deep work a priority. But supporting this decision with the strategies that follow—or strategies of your own devising that are motivated by the same principles—will significantly increase the probability that you succeed in making deep work a crucial part of your professional life.
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Knuth deploys what I call the monastic philosophy of deep work scheduling. This philosophy attempts to maximize deep efforts by eliminating or radically minimizing shallow obligations. Practitioners of the monastic philosophy tend to have a well-defined and highly valued professional goal that they’re pursuing, and the bulk of their professional success comes from doing this one thing exceptionally well. It’s this clarity that helps them eliminate the thicket of shallow concerns that tend to trip up those whose value proposition in the working world is more varied.
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Therefore, the pool of individuals to whom the monastic philosophy applies is limited—and that’s okay. If you’re outside this pool, its radical simplicity shouldn’t evince too much envy. On the other hand, if you’re inside this pool—someone whose contribution to the world is discrete, clear, and individualized*—then you should give this philosophy serious consideration, as it might be the deciding factor between an average career and one that will be remembered.
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Jung did not deploy a monastic approach to deep work. Donald Knuth and Neal Stephenson, our examples from earlier, attempted to completely eliminate distraction and shallowness from their professional lives. Jung, by contrast, sought this elimination only during the periods he spent at his retreat. The rest of Jung’s time was spent in Zurich, where his life was anything but monastic: He ran a busy clinical practice that often had him seeing patients until late at night; he was an active participant in the Zurich coffeehouse culture; and he gave and attended many lectures in the city’s ...more
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Jung’s approach is what I call the bimodal philosophy of deep work. This philosophy asks that you divide your time, dedicating some clearly defined stretches to deep pursuits and leaving the rest open to everything else. During the deep time, the bimodal worker will act monastically—seeking intense and uninterrupted concentration. During the shallow time, such focus is not prioritized. This division of time between deep and open can happen on multiple scales. For example, on the scale of a week, you might dedicate a four-day weekend to depth and the rest to open time. Similarly, on the scale ...more
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The bimodal philosophy believes that deep work can produce extreme productivity, but only if the subject dedicates enough time to such endeavors to reach maximum cognitive intensity—the state in which real breakthroughs occur. This is why the minimum unit of time for deep work in this philosophy tends to be at least one full day. To put aside a few hours in the morning, for example, is too short to count as a deep work stretch for an adherent of this approach. At
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Those who deploy the bimodal philosophy of deep work admire the productivity of the monastics but also respect the value they receive from the shallow behaviors in their working lives.
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As Jung, Grant, and Perlow’s subjects discovered, people will usually respect your right to become inaccessible if these periods are well defined and well advertised, and outside these stretches, you’re once again easy to find.
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Another common way to implement the rhythmic philosophy is to replace the visual aid of the chain method with a set starting time that you use every day for deep work. In much the same way that maintaining visual indicators of your work progress can reduce the barrier to entry for going deep, eliminating even the simplest scheduling decisions, such as when during the day to do the work, also reduces this barrier.
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Chappell began by attempting a vague commitment to deep work. He made a rule that deep work needed to happen in ninety-minute chunks (recognizing correctly that it takes time to ease into a state of concentration) and he decided he would try to schedule these chunks in an ad hoc manner whenever appropriate openings in his schedule arose. Not surprisingly, this strategy didn’t yield much productivity.
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It was the glacial writing progress during this year that drove Chappell to embrace the rhythmic method. He made a rule that he would wake up and start working by five thirty every morning. He would then work until seven thirty, make breakfast, and go to work already done with his dissertation obligations for the day. Pleased by early progress, he soon pushed his wake-up time to four forty-five to squeeze out even more morning depth. When I interviewed Chappell for this book, he described his rhythmic approach to deep work scheduling as “both astronomically productive and guilt free.” His ...more