Communication Skills Training: A Practical Guide to Improving Your Social Intelligence, Presentation, Persuasion and Public Speaking

by Ian Tuhovsky

The use of fillers like “eeeer,” “uhmm,” “you know” (It’s a common illness; people are usually just afraid to take a pause and allow themselves to be totally silent for a while, which is a lot better than constant “uuhmmm”-ing and “you know”-ing.)