Communication Skills Training: A Practical Guide to Improving Your Social Intelligence, Presentation, Persuasion and Public Speaking

by Ian Tuhovsky

Now, before you judge someone’s behavior, you will remember that it comes from a different map of the reality that person has. If you want to create a strong relationship with another person, first get to know their map and then try to empathize with it. You will be able to understand their emotions, needs, behaviors