Mona had moved her practice a couple of months earlier into a shared clinic, the only snag being that callers always had to go through the secretary, a young woman who apparently considered herself as competent a psychologist as those who conducted their therapy in the rooms behind her desk.
Omg, this could seriously of been written about a girl that worked reception at my doctors!
She once refused to put me through to him or the nurse saying SHE knew what she was doing, & surprise surprise, she messed it up!
Oh yeah & when I got told my Mum out of the blue was going in for immediate surgery regarding her possibly having what they thought was cancer, I needed to arrange immediately medication for me as I was going to have to go to her place, I explained this to this girl, said it was an emergency situation & to please put me through to the doctor or nurse & she refused & said
“It may be an emergency to you, but it’s not to us” .The gall of this girl! In the end I had to get my chemist involved & eventually she put them through, & I stress eventually, as she wouldn’t do it for them at first either!
